When buyers compare options quickly, reputation signals can determine whether you get the call. Our packages focus on review velocity, response systems, and trust-building visibility — across Google, Yelp, industry directories, and (where needed) SERP-suppression of negative narratives.
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ORM Packages & Pricing
Reputation is a growth lever, not just damage control. Transparent monthly pricing across all tiers.
Starter
Growth
Scale
Free Reputation Audit
Tell SeoMata where your brand reputation is being attacked or where reviews stall. We will audit Google, Yelp, industry directories, and SERP suppression opportunities — then recommend the right ORM package to rebuild trust over 60–120 days.
ORM
A monthly retainer that covers review monitoring across platforms, custom response writing, review request automation, negative review escalation, brand mention monitoring, and (on Scale) SERP-suppression of negative narratives. The goal is to turn reputation from "thing we sometimes worry about" into a systematic growth lever.
A SeoMata ORM package always combines review generation (more positive reviews) with reputation defense (handling negatives professionally + escalating policy-violating reviews). Both work together.
Why reputation matters
Local Pack click-through correlates strongly with rating + review count — a 4.8-star business with 200 reviews gets ~3x the CTR of a 4.2-star business with 50 reviews in the same slot. See /blog/gbp-rating-4-2-vs-4-8-real-value for the full analysis.
Even buyers who arrive through other channels (organic, paid, referral) check reviews before converting. Reputation is the silent conversion lever that compounds with every other channel.
How to choose
Pick the $699 tier when you have <200 reviews total, need basic review monitoring + response workflow + request automation on 1 channel (email or SMS).
Pick the $1,299 tier when you need full custom response writing, monitoring across Google + Yelp + industry directories, brand mention monitoring. Most local service businesses settle here.
Pick the $2,499 tier when you face active reputation attacks, need SERP suppression of negative articles, or operate in regulated / high-LTV verticals. Includes legal + platform escalation, competitive benchmark, executive monitoring.
FAQ
Only if they violate platform policies (fake, off-topic, harassment, spam). We will file dispute on your behalf for any review that violates policy. We do not remove legitimate negative reviews (and you should not want to — responding professionally to a real negative review is often the highest-conversion content on your profile).
When negative articles, reviews, or stories rank for your brand name search, we push them down by ranking positive owned + earned content above them. Real SERP suppression takes 3–6 months and requires content production + link building — included on the Scale tier.
No. We guarantee process (review request automation + response workflow + escalation playbook), not a specific outcome score. In practice most clients see review velocity 3–5x and average rating climb 0.3–0.6 stars within 90 days.
Document evidence (timestamps + IP patterns + content patterns), file dispute with the platform, escalate via formal platform support channels. See /blog/gbp-spam-listings-reporting-success-tips for the playbook.
Starter: Google + Yelp. Growth: Google + Yelp + 5 industry directories (specific to your category — TripAdvisor, Healthgrades, Avvo, etc.). Scale: 15+ platforms including international and niche directories.
Yes — we handle HIPAA-compliant review workflows (medical / dental / mental health). The response process avoids identifying the patient, the request automation respects HIPAA guidelines. Available on all tiers, no extra fee for HIPAA workflow.
